Return and Exchange
Here is our return and exchange policy:
- Être will exchange damaged and defective products only if customers provide the unboxing video
- You have 14 days to return the damaged or defective product to our warehouse
- Once your return is received and inspected, we will send you a message to notify you that we have received your returned item
- We will also notify you of the approval or rejection of your exchange
- If your exchange is approved, we will send your new bottle within 1-2 working days
Can I get a refund on my order?
Être does not offer refunds. We strongly recommend you purchase our discovery set before purchasing the full bottle.
Order our discovery set here.